China & Panama Shipping Services

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What is Secure Payment service

Alibaba.com Secure Payment aims to provide a safe payment service for all parties engaged in international trade. By partnering with an independent online payment platform (Alipay), Alibaba.com provides payment security to both buyers and suppliers.

Notice

Escrow Service changed its name to Alibaba.com Secure Payment.

Payment Security

Your money is not released during the trade process until you have confirmed successful delivery of the order. Once confirmed, Alibaba will release payment to the supplier. All of your information will be safely encrypted.

Full Refund

If the supplier doesn't ship your order on time, or if you don't receive it and it is determined to be the fault of the supplier, you'll get your payment returned directly.

Partial Refund & Keeping Products

If the products you receive are significantly different from the product requirements agreed on within the contract, you may choose to receive a partial refund and keep the products.

Inspection Service / Reliable Inspectors

Alibaba.com will check every inspector's qualification to confirm their authenticity and capabilities.

Secure Payment

Secure Payment Service makes sure that your payment is held securely and released to the inspector only after you confirm satisfactory receipt of the inspection report.

Affordable Service

We offer a wide price range from different types of inspectors to satisfy the specific inspection requirements of different buyers.

What is Alibaba.com's Inspection Service?

With Alibaba.com's Inspection Service, you can order services from professional 3rd party inspectors and inspection companies directly on the Internet at http://inspection.alibaba.com The inspector will visit the manufacturing and/or port facilities anywhere in China and make reports including pictures to certify that the goods being produced and shipped reach quality standards.